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Informing or Influencing?
Recently, a point of view was brought to my attention that the vast majority of the contributions of user experience generally inform the product development process but don’t necessarily influence it....
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The Secret Weapon of UX: Copywriting
Image credit: http://cdn.hip2save.com/wp-content/uploads/2010/05/words.jpg I recently finished reading Influence by Robert Cialdini. It’s a 20+ year old book that details core tenets of persuasion in...
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Why I spent my weekend talking Agile and User Experience
A little dotmocracy “What are you going to do this weekend?” “I’m going to hang out in the Financial District with a bunch of folks from various disciplines and locations to discuss the intersection of...
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Adding Game Mechanics to Agile Processes Part 1: Card Aging
Seems like everybody wants to gamify everything these days. Far be it for me to not jump on this bandwagon as well :-). When properly harnessed, adding game mechanics to certain processes can make them...
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Adding Game Mechanics To Agile Processes Part 2: Limiting In-Flight Cards
This is probably too many in-flight cards to have at any given time. In the second part of this two-part series on adding game mechanics to Agile (read Part 1) processes, I want to discuss limiting...
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Building In-House Innovation Teams: Transparency
In the first post of the series I discussed the basic building blocks of a successful in-house innovation team: small, dedicated, collocated and self-sufficient. In this post, I’m going to talk about a...
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Building In-House Innovation Teams: When to Stop Innovating and Start Scaling
Should you hand off? In parts I and II of this series I discussed the qualities that make up successful in-house innovation teams and the need for those teams and their colleagues to foster a culture...
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I have no idea what I’m doing
The difference between successful teams and leaders and those less so boils down to humility. Specifically, it’s being humble enough to admit they don’t know the answer up front. That simple admission...
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It’s not enough to build a culture your teams can “live with”
I suffer from a chronic condition. It’s nothing life-threatening and I am lucky that I have a relatively mild form of it. However, left untreated, it makes day-to-day life quite uncomfortable. I was...
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The biggest mistake in product discovery: missing the value
The Joke Shop where the lad lived. In 2010 we visited Ireland for the first time. My wife and I made Galway our first stop. This was the first time we’d been this far away from the kids so we wanted to...
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There is no such thing as a killer feature
The other night we had reason to celebrate. Something we’d been waiting on for 2 years had finally come through. We’d worked hard and it paid off. My wife suggested we go out to a steak dinner....
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Agile vs Lean vs Design Thinking
I had the pleasure of speaking in London last week at Mind the Product. It’s a twice annual gathering of product managers and their colleagues that attracts nearly 1500 attendees. Given the location,...
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Why I spent my weekend talking Agile and User Experience
A little dotmocracy “What are you going to do this weekend?” “I’m going to hang out in the Financial District with a bunch of folks from various disciplines and locations to discuss the intersection of...
View ArticleClik here to view.
Adding Game Mechanics to Agile Processes Part 1: Card Aging
Seems like everybody wants to gamify everything these days. Far be it for me to not jump on this bandwagon as well :-). When properly harnessed, adding game mechanics to certain processes can make them...
View ArticleClik here to view.
Adding Game Mechanics To Agile Processes Part 2: Limiting In-Flight Cards
This is probably too many in-flight cards to have at any given time. In the second part of this two-part series on adding game mechanics to Agile (read Part 1) processes, I want to discuss limiting...
View ArticleClik here to view.
Building In-House Innovation Teams: Transparency
In the first post of the series I discussed the basic building blocks of a successful in-house innovation team: small, dedicated, collocated and self-sufficient. In this post, I’m going to talk about a...
View ArticleClik here to view.
Building In-House Innovation Teams: When to Stop Innovating and Start Scaling
Should you hand off? In parts I and II of this series I discussed the qualities that make up successful in-house innovation teams and the need for those teams and their colleagues to foster a culture...
View ArticleClik here to view.
I have no idea what I’m doing
The difference between successful teams and leaders and those less so boils down to humility. Specifically, it’s being humble enough to admit they don’t know the answer up front. That simple admission...
View ArticleClik here to view.
It’s not enough to build a culture your teams can “live with”
I suffer from a chronic condition. It’s nothing life-threatening and I am lucky that I have a relatively mild form of it. However, left untreated, it makes day-to-day life quite uncomfortable. I was...
View ArticleClik here to view.
The biggest mistake in product discovery: missing the value
The Joke Shop where the lad lived. In 2010 we visited Ireland for the first time. My wife and I made Galway our first stop. This was the first time we’d been this far away from the kids so we wanted to...
View Article
